Exceptional Service
“I made a reservation to park my car there for 3 weeks in the winter. Upon arrival, I was pleased to see that the parking lot had a security fence all around and that there were security cameras on site. I had to use their facilities when I arrived, and the restrooms were very clean. The distance to the airport is a nice short ride. When I returned, I noticed that the Pittsburgh area had a snowstorm, and I didn't have an ice scraper in my car. The driver was very friendly. Not only did he drop me off at my car, but he also helped me put my luggage in it, cleaned my windows, and made sure my car would start before he left. I'm definitely using their parking services again the next time I fly out of Pittsburgh.”
- Michelle, PIT Fast Park & Relax
Great winter storm service
“We were traveling when the January 2026 snowstorm hit much of the nation, including Cincinnati. We were very worried about the conditions we'd face upon returning -- brutal cold forecast + over a foot of snow. We hadn't dressed for being out in that weather once back in Cincinnati -- the storm had not been projected when we left home. All our fears were misguided. The shuttle driver was informative, and when he dropped us at our car, we were met by two other FastPark staff members ready to dig and scrape our car our of the ice and snow, clear a path to get out, and jumpstart us if necessary. They were friendly and fast and efficient, getting us on our way quickly without having to do any work really. Fantastic service and attitude! FastPark will be our only long-term parking partner going forward.”
- Keith Stichtenoth, CVG Fast Park & Relax
Great customer service!
“I returned from my trip to my car covered in snow and it not starting. I called Park Place and they sent a driver over to me in just a few minutes. The driver, Chris, offered for me to sit and warm up in the bus while he jumped my car. I am so grateful for the quick and fantastic customer service I received at the end of this stay. ”
- Kara, CLE Park Place
Love this service!
“I'm not an employee or someone promoted the rate of positive review I have an honest passenger and I'm here to tell you that I have flown and you shuttles a lot in my business. This is 100% the best service that I've ever used. There is not been a time yet when I have walked outside in the van wasn't there. I think the closest that I've ever had to this type of service I waited about 30 minutes. Highly highly recommend!”
- Len, PIT Fast Park & Relax
Safe, easy and affordable
“The best, safest and easiest place to park when traveling. The service is professional, easy and so efficient. Using this facility definitely gets my travel day off to a good start. Highly recommend! ”
- Mary S., PIT Fast Park & Relax
Safe, easy and affordable
“I have used this parking facility several times now and will continue to do so for future travel. The services are top notch! No more stressing about finding a parking spot at the airport then waiting for a shuttle or lugging your suitcases as you walk to the terminal. ”
- Mary S., PIT Fast Park & Relax
Fantastic Service
“Arrived at airport using Fast Park and realized I didn’t have my drivers license. I was being proactive and put my license with my phone (boarding pass) together in my purse. I took a phone call and didn’t realize my drivers license came out with my phone and ended up on my seat in our car. Got on the bus and was taken to the airport where i realized I didn’t have my DL. I called Fast Park and asked if they could check around our car for my DL. The driver didn’t see it so looked inside the car and saw it on my seat. They came back to the airport to pick me up and take me back to our car to retrieve the DL. Had a bus waiting for us to take me back to the airport. We still had plenty of time and made our flight. This type of customer service is unheard of!!! I am forever grateful for the staff and service received with Fast Park. Thanks so much, RS”
- RS, CLE Fast Park & Relax
“We use Fast Park several times a year and reservations are always lined up. Staff at the entrance are great and the shuttle drivers are always great!!”
- Dave and Mandy, CLE Fast Park & Relax
Loved our Driver
“Our driver was friendly, conversational and even had a fun trivia game we could play with her on the way back from the Terminal to our car. 5 Stars for her!”
- Andrew R Modrall, CVG Fast Park & Relax
Great driver Carl
“Our driver was so much fun to ride with! He had great stories and was very personable. He kept me and my family laughing the entire ride. He deserves to be recognized for his outgoing personality! Thank you for sharing him with us!”
- Sue, CLE Fast Park & Relax